Chief Commercial Officer

• PositionChief Commercial Officer
• CompanySavanna PayPulse Limited (SavMoney)
• LocationKampala, Uganda
• Job TypeFull-Time
• CategoryManagement Jobs in Uganda
• IndustryFintech / Digital Financial Services
• DepartmentCommercial
• Reports ToChief Executive Officer
• DeadlineThursday, 25th September 2026

Savanna PayPulse Limited, commercially branded as SavMoney, is a bold and disruptive fintech company operating under the Savanna Group in Uganda. The company is regulated by the Bank of Uganda and is built on the promise of delivering fast, secure, and inclusive digital financial services that empower individuals, agents, and merchants to thrive.

SavMoney provides a comprehensive suite of mobile financial services, including person-to-person money transfers, bill payments, airtime purchases, savings products, and merchant payment solutions. The platform is designed as a true digital native, with every product and customer experience anchored in technology. SavMoney currently serves over 100,000 active users and operates a nationwide agent network of more than 5,000 points across Uganda.

The Savanna Group is expanding rapidly across multiple verticals, including telecommunications through Savanna Fibre, Uganda’s growing fibre internet provider. SavMoney sits at the heart of the group’s fintech ambitions, aiming to drive financial inclusion by bringing underserved communities into the formal financial ecosystem while reducing friction across wallets, banks, agents, and merchants.

The Chief Commercial Officer (CCO) will serve as the driving force behind Savanna PayPulse Limited’s commercial strategy, leading all revenue growth, customer acquisition, distribution, and market expansion efforts. Reporting directly to the Chief Executive Officer, the CCO will develop and execute strategies to grow SavMoney’s customer base, transaction volumes, revenues, and market presence across all approved digital financial services.

This is a wide-ranging executive role that spans agent and merchant network development, strategic partnerships with banks, corporates, and payment providers, sales and distribution management, product commercialisation, pricing strategy, market intelligence, and commercial risk and compliance. The successful candidate will ensure that commercial growth is achieved sustainably, in full compliance with Bank of Uganda regulations, approved product parameters, customer protection requirements, and the company’s risk appetite.

Commercial Strategy and Leadership

• Develop and implement the company’s commercial strategy and growth plan.
• Establish revenue, customer acquisition, transaction volume, and market-share targets.
• Identify new commercial opportunities, customer segments, and distribution channels.
• Develop strategies for sustainable revenue growth and customer retention.
• Provide commercial leadership and direction to the sales and business-development teams.
• Monitor market trends, customer behaviour, and competitor activity.

Customer Acquisition and Growth

• Lead customer acquisition and retention strategies.
• Develop strategies for individual, merchant, and business customer acquisition.
• Drive customer activation, usage, and transaction frequency.
• Develop customer segmentation and targeted commercial strategies.
• Monitor customer acquisition costs, customer lifetime value, and commercial performance.
• Identify opportunities to improve customer experience and product adoption.

Agent and Merchant Network Development

• Develop and execute the company’s agent and merchant network strategy.
• Set targets for agent and merchant acquisition, activation, productivity, and retention.
• Identify strategic locations and market segments for network expansion.
• Develop commercial programmes to improve agent and merchant productivity.
• Monitor agent and merchant performance and recommend corrective action.
• Ensure commercial activities are consistent with approved onboarding and compliance requirements.

Sales and Distribution

• Lead sales and distribution activities across the company’s approved channels.
• Develop sales targets, incentives, and performance-management frameworks.
• Establish effective distribution strategies for SavMoney products and services.
• Monitor sales performance and conversion rates.
• Ensure sales teams and distribution partners understand approved products, pricing, and customer requirements.
• Prevent inappropriate sales practices and ensure customer-facing commercial activities are conducted responsibly.

Partnerships and Business Development

• Identify and develop strategic partnerships with banks, merchants, corporates, institutions, payment partners, and other relevant organisations.
• Lead commercial negotiations within approved authority.
• Develop partnership proposals and business cases.
• Monitor commercial performance of strategic partnerships.
• Identify opportunities for integrations and embedded payment solutions.
• Maintain strong relationships with key commercial stakeholders.

Products, Pricing, and Revenue

• Work with Product, Operations, Finance, Technology, and Risk & Compliance teams on product development and commercialisation.
• Develop pricing and revenue strategies based on market conditions and approved business objectives.
• Monitor product profitability and transaction economics.
• Recommend pricing adjustments and commercial initiatives.
• Ensure commercial proposals are supported by appropriate financial, operational, and risk analysis.
• Monitor the performance of individual products and customer segments.

Market Intelligence and Competitor Analysis

• Conduct regular market and competitor analysis.
• Monitor developments in mobile money, fintech, payments, and digital financial services.
• Identify emerging customer needs and commercial opportunities.
• Benchmark Savanna PayPulse Limited’s products, pricing, and distribution against the market.
• Provide management with recommendations on market positioning and growth opportunities.

Commercial Risk and Compliance

• Ensure commercial activities comply with applicable laws, regulations, and internal policies.
• Work with Risk & Compliance to ensure customer acquisition, promotions, pricing, and sales practices meet regulatory requirements.
• Ensure appropriate controls exist to prevent mis-selling, misleading representations, and inappropriate customer acquisition practices.
• Escalate material commercial, reputational, or customer risks.
• Ensure commercial teams comply with approved KYC, AML/CFT, consumer protection, and product requirements.

Commercial Reporting

• Establish commercial dashboards and performance reports.
• Report customer growth, transaction volumes, revenue, sales performance, agent/merchant performance, and market development to management.
• Monitor performance against commercial budgets and targets.
• Escalate material underperformance and recommend corrective actions.
• Provide commercial forecasts and business-development reports.

Required Education

• Bachelor’s Degree in Business Administration, Marketing, Commerce, Economics, Finance, or a related field.
• Master’s Degree in Business Administration, Marketing, Finance, or a related field is desirable.

Professional Qualifications (Desirable)

• Chartered Institute of Marketing (CIM) or equivalent professional certification.
• MBA or relevant postgraduate qualification.
• Certified Payments Professional or relevant fintech qualification.
• Digital marketing, sales, or business-development certification.

Work Experience

• Minimum 8–10 years of relevant commercial, sales, or business-development experience.
• At least 5 years in a senior commercial leadership role.
• Experience in one or more of the following sectors is preferred: fintech, mobile money, telecommunications, banking, payment services, or financial services.
• Proven experience growing digital financial services, mobile money, or payment products.
• Strong experience managing agent, merchant, or distribution networks.
• Experience negotiating strategic partnerships and commercial agreements.
• Experience in a regulated financial or telecommunications environment is highly desirable.

Technical Skills

• Fintech and Payments Expertise: Deep understanding of mobile money, digital payments, and digital financial services ecosystems in Uganda and across Africa.
• Commercial Strategy: Ability to develop, implement, and monitor comprehensive commercial strategies that drive revenue, customer growth, and market share.
• Agent and Distribution Network Management: Proven ability to build, scale, and optimise agent and merchant networks across diverse geographies.
• Revenue and Profitability Management: Strong grasp of pricing strategy, transaction economics, product profitability, and commercial budget management.
• Market Intelligence: Skilled in competitor analysis, market benchmarking, and identifying emerging opportunities in the digital financial services landscape.
• Regulatory Awareness: Understanding of Bank of Uganda regulations, KYC, AML/CFT, consumer protection, and product governance requirements.

Soft Skills

• Strategic Leadership: Ability to provide clear commercial direction and inspire high-performing sales and business-development teams.
• Negotiation and Partnership Management: Excellent skills in structuring and closing commercial agreements with banks, corporates, and payment partners.
• Customer and Market Orientation: Instinctive focus on customer needs, experience, and retention as drivers of commercial success.
• Communication and Presentation: Strong ability to present commercial proposals, dashboards, and reports to executive management and the board.
• Entrepreneurial Mindset: Growth-oriented thinking with the ability to balance aggressive commercial targets with regulatory and risk requirements.
• Integrity and Accountability: High ethical standards and personal accountability for commercial results and compliance.

While specific remuneration details are not listed in the advert, as a C-suite executive at a fast-growing, Bank of Uganda-regulated fintech, you can expect a competitive compensation package commensurate with the seniority of the role. The CCO will have appropriate authority within approved delegations and budgets to lead commercial activities, negotiate approved commercial opportunities, manage sales and distribution resources, and implement approved customer and revenue-growth initiatives.

• Lead commercial strategy at one of Uganda’s newest Bank of Uganda-regulated fintechs during its critical growth phase.
• Report directly to the CEO with full authority over revenue growth, customer acquisition, and market expansion.
• Shape the commercial future of SavMoney, a platform already serving 100,000+ users with a 5,000+ agent network.
• Join the Savanna Group, which is expanding aggressively across fintech and telecommunications in Uganda and Africa.
• Drive agent, merchant, and distribution network strategy in one of Africa’s most dynamic mobile money markets, with over 36.7 million active mobile wallets nationwide.
• Build and lead high-impact partnerships with banks, corporates, payment providers, and institutions.
• Work at the intersection of fintech innovation and financial inclusion, bringing digital financial services to underserved Ugandan communities.
• Take on a genuinely broad C-suite mandate covering strategy, sales, partnerships, pricing, market intelligence, compliance, and commercial reporting.

Interested candidates should submit their application for the Chief Commercial Officer position at Savanna PayPulse Limited before the deadline of Thursday, 25th September 2026. Visit the full job listing linked below for application instructions and submission details. Ensure your CV highlights your senior commercial leadership experience in fintech, mobile money, payments, or digital financial services, along with your track record of growing agent/merchant networks and negotiating strategic partnerships.

Apply here: Chief Commercial Officer at Savanna PayPulse Limited on JobsLinking

• Quantify your commercial impact: include revenue growth percentages, customer acquisition numbers, agent network sizes, and transaction volume milestones from previous roles.
• Highlight experience in regulated environments, particularly with Bank of Uganda, telecom regulators, or equivalent financial regulators, since this role demands balancing growth with compliance.
• Demonstrate your partnership track record by naming the types of institutions you have negotiated with (banks, payment processors, corporates, MNOs) and the commercial outcomes achieved.
• Show you understand Uganda’s mobile money landscape: reference competitors like MTN MoMo, Airtel Money, and Wave, and explain how you would position SavMoney to win market share.
• Include any professional certifications such as CIM, Certified Payments Professional, or an MBA, as these are specifically listed as desirable qualifications.
• Prepare to discuss your approach to agent and merchant productivity, as the role requires building programmes that improve activation, retention, and performance across the network.
• Apply well before the 25th September 2026 deadline to avoid last-minute issues, and tailor your cover letter to reference SavMoney’s mission of fast, secure, and inclusive financial services.

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