• PositionDirect Sales Agent
• CompanyFaibanet Uganda (BCS Group)
• LocationKampala, Uganda
• Job TypeCommission-Based
• CategorySales Jobs in Uganda
• IndustryTelecommunications / Internet Service Provider
• DepartmentCommercial
• Experience1+ Years
• WorkplaceOnsite
• DeadlineFriday, 9 October 2026

As a Direct Sales Agent at Faibanet Uganda, you will be the frontline driver of fiber internet adoption in Kampala. Your primary responsibility is to promote and sell Faibanet’s fiber-to-the-home (FTTH) internet services to residential and business customers through direct engagement, including door-to-door canvassing, community events, and referral networks.

This is a commission-based role with uncapped earning potential, ideal for a self-motivated sales professional who thrives in a target-driven environment. You will manage the entire sales cycle from lead generation and consultative selling through to customer onboarding, working closely with installation teams and the marketing department. Strong performers have a clear path to grow within BCS Group’s expanding regional operations.

Sales Performance and Reporting

• Meet or exceed sales targets and quotas set by the company.
• Track and report on sales activities, pipeline status, and progress towards goals to the sales management team.
• Analyze sales data, market trends, and competitor activities to identify opportunities and make data-driven recommendations.

Lead Generation and Targets

• Identify and target potential residential customers within designated areas for FTTH services.
• Conduct market research and utilize various lead generation methods, including door-to-door canvassing, referrals, and community events.
• Collaborate with marketing teams to leverage inbound leads and marketing campaigns for lead generation.

Sales Presentations and Consultative Selling

• Conduct effective sales presentations and consultations to educate potential customers about the benefits and advantages of FTTH services.
• Explain technical aspects of fiber-optic internet and address customer questions or concerns.
• Understand customers’ internet usage requirements and tailor solutions to meet their specific needs.

Sales Cycle Management

• Collaborate with installation teams to ensure a smooth customer onboarding process and timely service activation.
• Maintain accurate and up-to-date records of sales activities, customer interactions, and opportunities in CRM systems.

Relationship Building and Customer Service

• Cultivate strong relationships with customers by providing exceptional customer service, addressing inquiries, and maintaining regular communication.
• Conduct follow-up activities to ensure customer satisfaction after service activation.
• Identify opportunities for upselling, such as additional services or higher-speed plans, to existing customers.

Required Education

• High school diploma or equivalent education required.
• A degree in Business, Marketing, or a related field is a plus.

Work Experience

• At least 1 year of proven experience in direct sales.
• Experience in the telecommunications or internet service provider industry is preferred.

Additional Requirements

• Familiarity with fiber-optic internet services and technology.
• Knowledge of the local Kampala market and understanding of customer preferences and demographics.
• Proficiency in using CRM software and other sales tools.

Technical Skills

• Fiber-Optic Product Knowledge: Understanding of FTTH technology, internet speed tiers, router setup, and common customer connectivity issues to confidently sell and support Faibanet’s product range.
• CRM Proficiency: Ability to accurately log sales activities, manage customer pipelines, and track conversions using CRM software and sales reporting tools.
• Market Analysis: Skill in analyzing sales data, competitor pricing, and local market trends to identify high-potential areas and optimize territory coverage.
• Sales Presentation: Ability to deliver clear, persuasive product demonstrations and consultative selling sessions tailored to individual customer needs.

Soft Skills

• Communication & Interpersonal Skills: Excellent verbal communication and the ability to build rapport quickly with diverse residential and business customers.
• Negotiation & Persuasion: Strong ability to handle objections, negotiate terms, and close deals effectively in face-to-face selling environments.
• Results-Driven Mindset: Self-motivated with a hunger to meet and exceed targets, comfortable working in a commission-based compensation structure.
• Problem-Solving: Ability to understand customer requirements, diagnose connectivity needs, and provide tailored solutions that match their usage patterns.
• Resilience & Persistence: Capacity to handle rejection positively, maintain energy through long canvassing days, and consistently follow up on leads.

This is a commission-based role with uncapped earning potential directly tied to your sales performance. Faibanet Uganda, as part of BCS Group, offers the opportunity to work within a regional telecommunications company expanding across 15 African countries. Benefits include exposure to the fast-growing fiber broadband industry, hands-on sales training, career growth opportunities within the wider BCS Group network, and a supportive team culture guided by professionalism, integrity, and innovation.

• Join one of Uganda’s fastest-growing fiber internet providers backed by major continental infrastructure.
• Earn uncapped commissions directly tied to your sales performance with no ceiling on what you can make.
• Work within the BCS Group ecosystem spanning 15 countries across Africa, opening doors to regional career growth.
• Sell a product people genuinely want: fast, reliable, affordable internet in a market with rapidly growing demand.
• Gain hands-on experience in FTTH sales, one of the most in-demand skillsets in African telecom right now.
• Be part of a company culture built on professionalism, resilience, integrity, innovation, and customer focus.
• Access training and development in consultative selling, CRM tools, and fiber technology.
• Work in a diverse, inclusive environment that values equal opportunity for all backgrounds.

Interested candidates should apply online through the Faibanet/BCS Group careers portal on PeopleHum. Click the “Apply” button below to be directed to the official application page. Ensure you submit your application before the deadline of Friday, 9 October 2026.

BCS Group is an Equal Opportunity Employer. Applications are encouraged from qualified individuals of all backgrounds regardless of race, gender, age, disability, religion, or any other protected characteristic.

• Highlight your direct sales track record with specific numbers: monthly targets hit, conversion rates, or revenue generated.
• Emphasise any experience in the telecommunications or ISP industry, especially selling broadband or fiber products.
• Demonstrate your knowledge of Kampala’s residential areas and neighborhoods, as this role requires territory-based canvassing.
• Mention your experience with CRM tools (Salesforce, HubSpot, Zoho, or similar) to show you can manage a structured sales pipeline.
• Show that you understand FTTH technology basics: what fiber is, how it differs from wireless, and why customers should switch.
• Include examples of upselling or cross-selling success from previous roles to demonstrate your ability to grow customer accounts.
• Convey your resilience and self-motivation, as commission-based roles reward persistence and consistent effort.

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